Terms of Use

Copyright

This website is the property of the City of Coquitlam, called the “City” from this point onward, and its contents are protected by copyright.  Material available on these web pages, other than material obtained through links from this site, is intended for research and private use only.  You need the express written consent of the City to re-use, transmit, duplicate or otherwise distribute any material from these web pages.

Privacy Statement – General

When you visit the City’s website, you are anonymous until you decide to identify yourself to the City.  The City’s website does not automatically collect or retain your email address in a database but some Internet Service Providers may automatically include your email address with your Internet Protocol (“IP”) address.  The City’s website does log your IP address and may use “cookies” for the purposes of analyzing trends, administering the website, tracking website visitors’ preferences and for gathering general demographic information.  The logged IP address and/or “cookies” are not linked to any personally identifiable information.

If you choose to communicate with the City through these web pages, other than through the secure e-commerce processes where you have been provided with a unique identifier or password by the City, your communication becomes the property of the City.  The City is not required to keep your communication confidential.  The City can choose if, when and where it uses your communication and has no obligation to advise you of such use or to compensate you for such use. 

Privacy Statement - Secured transactions

The City is governed by the Freedom of Information and Protection of Privacy Act, R.S.B.C. 1996, c. 165, as amended.  When the City receives your personal information through a secured environment, the City will only ask you for the personal information that it needs to provide you with the service you request.  The City will use all reasonable steps to ensure the security of that information once received and will not distribute it to any third party unless required by law to do so.

If you have any questions about the City’s privacy policies, please contact Ms. Lisa Parkes, City Solicitor, at 604-927-3092 or write to her at 3000 Guildford Way, Coquitlam, B.C. V3B 7N2.